Why Choose DATAppointment?

A Choice of Voice

With all the convenience offered by modern automated systems, DATAppointment’s goal is to offer your practice the personal choice of a personal voice. Our goal is to properly represent the care and compassion of your bedside manner when maintaining patient relations for your office.

Your Software is Our Software

No matter what platform your office may be dedicated to, DATAppointment representatives are trained on all major softwares, including Office Mate, MacPractice, MaximEyes / FileMaker Pro, MaximEyes / Revolution, Compulink, Clinix, Care Tracker, Revolution E HR, Opto OD Pro, ifile, Crystal, RLI, Visrun, MVE, Goal.

Your Virtual Front Office

With DATAppointment acting as your virtual front office, your practice can offer patients the full range of services and information they deserve, while freeing your on-site staff to operate at peak efficiency. Our refined system of remote practice support enables us to assist with much more than just recalls and confirmations.

Client Testimonials

If you haven’t looked into DATAppointment for your practice, WHAT ARE YOU WAITING FOR?? Annette and her team are the most professional, enthusiastic, hard working group of people we know and they are there for you 24/7 to help you help your patients. The heart and soul of DATAppointment is caring about YOUR success while making sure that your patients feel “cared for”!!

Charles Atwell, OD, Eyes on You Ltd.

When our office was closed for 2 weeks during remodeling, it was a huge relief knowing that when we re-opened our books were not going to be empty, because the staff at DATAppointment was able to “man the phones” while we were down and keep our schedule full. They were a perfect extension of my team while we were closed.

Angie Osborne, ABOC, NCLE, CPO, Tracy Optometry Group

DATAppointment has worked for me since January 2007. I had the highest growth the first year I hired her because she reactivated so many patients that “fell through the cracks” with our old recall system. After a year, we stopped mailing out correspondence and now our recall is done entirely on the phone by Annette’s friendly staff. She has helped keep my schedule full with established patients during our recent economic recession. I highly recommend DATAppointment for all your recall services.

Shawn Hellums, OD, Southaven Vision

DATAppointment has been great for our office – it’s like an extension of our practice. They are a fantastic group of professional, caring people. They take a lot of phone time off our hands which allows us to have the quality one on one time with the patients in our office. Thank you DATAppointment!

The Staff of Vision Source Kingwood

DATAppointment has definitely helped reactivate overdue patients, which helps fill our doctors’ schedules. Their calls are conducted in a non-threatening and respectful manner. They have been easy to work with, and I have appreciated their responsiveness to our requests.

Mary Shoaff, Practice Manager, ABOC Optician, Vision Source, Colby, Goodland & Burlington

DATAppointment is a godsend. Our growth rate was flat, we hired them, and we have had consistent growth ever since. Unless you have someone in your own office that is on the phone 20 hours a week consistently mining your database and verifying insurance just to fill the appointment book, hiring DATAppointment is a “no-brainer!!!”

Laurie Sorrenson, OD, FAAO

Services We Offer

Honored appointments are the lifeblood of a successful practice. DATAppointment understands the necessity of maintaining all aspects of your schedule. In addition to handling your recalls, we also take on your daily confirmations, cancellations/no shows and patient reactivations.
We maximize your scheduling potential by verifying both your patients’ eligibility and that of their family members to increase the potential revenue generated from every single call. Additionally, our methods for insurance billing and patient billing/soft collections will prove a lucrative alternative to waiting for compensation.
Our 24/7 call center offers real-time appointment scheduling and call transfer, enabling DATAppointment to truly act as your virtual front office. We also provide reminder calls about contact lens supplies, and happy calls to ensure your patients products and experience met or exceeded their expectations.