The Only Alternative To Disappointment Is DATAppointment
DATAppointment is a family-owned and operated patient recall business, and we can help to substantially increase your profits at a fraction of the cost of hiring a full-time employee by managing all patient recalls (both past due and current), updating patient files (i.e., phone numbers, addresses, insurance information), re-activating old patient files, and both scheduling and confirming appointments.
Your office can provide us with a patient list, or we can remotely access your practice management software, which allows us to work online with your patient base. We are then able to set up our own recall system and begin to re-activate patient files and schedule appointments. We have found that having personal contact with each patient, in addition to or instead of sending out recall cards, automated messages, etc greatly promotes repeat business. We'll give your patients the personal attention they deserve and let them know how much their doctor cares about their keeping appointments for yearly exams and office visits.
If we can reach a patient, we leave a toll-free number for them to call with a pre-recorded message that says, Hi, you've reached the appointment desk. Please leave your number and we'll get right back to you, and we do. The patient is always under the impression that we are working from your office. We'll work directly with your staff when it comes to any office questions etc. that we can answer ( we provide you with a questionnaire beforehand which gives us most of our information about your office hours, insurance information, etc.), but we'll relay any patient feedback directly to you and the doctor (i.e. if a patient had a problem with someone/something that occurred in your office). All of your information is kept confidential (we will send you a confidentiality agreement/HIPAA form that will be signed by both parties).
We bill on an hourly basis, and you should see a dramatic increase in profits within the first 90 days. Your in-house staff is stressed enough without having to be concerned with recalls/re-activations... We'll become an extension of your office and provide you with the highest quality of service that both your practice and your patients deserve. Our customer care will enable you and your staff to focus on providing exceptional patient care without trying your patients' patience!
We're excited to get started on your account!